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 The BritCham Training Series 2010 Presents: Office Management |
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| | | | | Are you a natural leader? Do you possess excellent interpersonal skills? Can you handle stressful situations with ease? In order to effectively coordinate all these services and ensure a smoothly operating organization, office managers need good communication skills and the ability to establish working relationships with people ranging from other managers and supervisors to clerks and blue-collar workers. Office management training will help you develop such skills. In addition, soft skills needed include being analytical, decisive, detail-oriented, and flexible. They must also be skilled multitaskers, problem-solvers, and time managers. In small companies, one manager may oversee all support services. In larger organizations, first-line administrative services managers may report to mid-level managers who report to top-level managers. | | Training Details *Location: Guangzhou Date: September 8th Time: 9:00-17:00 Address: Conference Center, KPMG Huazhen (36th Floor, Teem Tower, 208 Tianhe Road 广州市天河路208号粤海天河城大厦36楼毕马威华振会计师事务所会议中心 (020-3813 8000) | | | | | | | | | *Location: Shenzhen | Who should Attend | | Date: September 9th | | | | Time: 9:00-17:00 | It is suitable for anyone already in an existing office management position who wants to enhance their skills by benefiting from this workshop with real world applications. It would therefore be suitable for Office Managers, Management Assistants, Senior Secretaries, PAs, New managers and team leaders. | | Address: 3/F, Chinese Overseas Scholars Venture Building, South District, Shenzhen Hi-tech Industry Park | | | | 深圳高新区南区科苑南路高新南九 道留学生创业大厦3楼308室 (0755-2658 8350) *Language: English | | | | | Objective | | | | Plan, organise and prioritise effectively Communicate effectively to any level with the influence and negotiating skills to support you Foster a productive and efficient office environment
Methodologies Presentations, group work, role-plays and discussions will help you to contribute, discuss and interact. Participants will find this workshop humorous, informative, interesting and practical. They will be encouraged to participate and share examples from their own experience. | | *Price: Britcham Members: RMB 1,200 Non-Members: RMB 1,600 Course fees include materials and light lunch. *RSVP: Please reserve your seat via events@britchamgd.com or call (020) 8331 5013 | | | | | | | | Highlights | | 
| The need for office controls, standards and documentation including: Stock records and stock monitoring Petty cash systems and claims for expenses Annual leave entitlement Postage records, equipment records or logs Sign-off requirements for purchase orders, budgets and invoices
Different systems, methods and standards for sorting and retrieving information: Manual, computerized, electronic and others On-site, off-site and remote vaulting Indexing and classifying information
| | Lecturer introduction | | | | | Venue Sponsored by: 
| Eric has over 30 years business experience, 15 as Managing and Sales & Marketing Directors. After completing 5 years legal training, he took the unusual step into sales and marketing and has worked at every level, following his initial start in field sales. Eric has extensive experience of the Information Technology industry, being there during its very early days in the 1980s. He spent over 20 years specializing in IBM and Oracle database training, recruitment and software development. For more than three years he was the Training Advisor to one of the UK's main IBM agents. Although, mostly based in London, he was Managing Director and President of companies in the USA, India and Africa and worked extensively in Asia, particularly in Singapore; first doing business in China in1998. All sales and marketing training within the companies he managed was delivered by Eric. He was responsible for creating a unique training approach to deliver database software developers to the software industry. Supplying several thousand over the years, his programme was used and relied on by many blue chip and multinational organizations and his selection process was adopted by several. Companies such as, Abbott Laboratories, Accenture, Cap Gemini, Logica, Sony Music, GlaxoSmithKline and Time Life to name a few. Another achievement for Eric was the world's first IBM RPG400 home study course, which was developed in conjunction with California Software. Long before high speed internet connections, this enabled students at home to use their home PC to simulate a large mid-range computer system. For the past year he has been working in China, delivering training in Business English, Marketing, Negotiation and Presentation Techniques, to business undergraduates and corporations. Eric gained his M.A. in English Language Teaching at York St John University, in the UK, where he obtained a Distinction. | | | | | About LCCI | | | | LCCI International Qualifications have been offered globally for over 100 years and have a reputation of being relevant and fit for purpose in the international business market. As work-related qualifications, we provide attendees with the knowledge and skills to actually do the job, which are trusted and valued by employers worldwide. | | | | | Agenda: | | 9:00 -- 10:30 | Factors which influence choice of equipment | 10:30 -- 10:45 | Break | 10:45 -- 12:00 | Office layout and location/changing work practices and their impact on the working environment | 12:00 -- 13:00 | Lunch break | 13:00 -- 14:30 | Office controls, standards and documentation | 14;30 -- 14:45 | Break | 14:45 -- 16:00 | Systems, standards and methods for storing and retrieving information | 16:00 -- 16:20 | LCCI briefing | 16:20 -- 17:00 | Case study |
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